Daily management of branch operation includes efficient working at counters, quick paper work handling like sales billing and other transactions and prompt fulfillment of Customer orders. Tallying cash, ornament stock, old gold and remaining (disassembled) ornament stock at the day end in minimum time results in satisfactory business day. Control on issues like discount given, order delivery stock is important.
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Counter Management
Proper system on counter results in quick customer service and gives pleasant buying experience to customers. Quick turn over of customer transactions keeps crowd on counter minimum.
Cash and stock tallying in very little time, ensures early closer of shop. Maker-checker system makes sure that transaction is properly entered. |
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Online Billing
Neatly printed Bills and other documents gives good image to shop . Entering data to computer at the time of transaction (On line) ensures accuracy. Software provides special provisions to enter transaction quickly so to save valuable time. Once transactions are entered, rest of the paper work is taken care by the software. |
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Estimates / Quotations
As gold rate changes every time it is essential to give estimates to customers. Estimates / quotations can be for sales, old gold purchase or orders. After giving estimate, if customer confirms transaction then it has to be converted into proper transaction. Those estimates that are not confirmed by customer can be deleted. Reports related to estimate given could be generated.
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Customer Order processing
Customer orders with all details can be taken. Booking of ornaments, booking with modifications, order based on customer samples or shop samples; are handled appropriately by the software. Work to be given to smith, receipt of order item alone with sample if any, delivery to customer; this supply |
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