Customer Order processing
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Order taking with all required details.
Sales with variety of payment modes with multiple cheques or multiple Credit card provision is available. Proper safety lock for rate, labor charges are provided .Vat calculation for ornament, other items, stones and diamonds is done. URD, sales return amount can be taken as payment in sales bill. In case of amount refund, cash or credit can refund amount.
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Maintenance of metal / Advance received including customer samples/ stones.
Advance / Metal received, returned, adjusted is maintained by software. Partial delivery of item can be done. Balance of advance and gold will be taken automatically while order sales billing.
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Automatic Smith order slip (Work order) generation.
Smith order slips are generated automatically based on design no., entered in order. Smith assigned to order can be changed. Proper treatment for orders with shop sample is given. Automatic smith issue voucher is generated to keep trace of order given to smith. Job slips are printed in smith wise sequence with all order details.
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Covers repair orders, booked items, rework on booked items.
Repair orders can be taken in software. Smith job slip is generated for repair items. Excess gold required in case of repair is properly billed. Booked (selected) items are transfer to order counter. Smith job slip is generated for booked (selected) items with rework, if needed.
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Supplier chain of order items can be automated.
Entire chain of order taking, order assigning to smith (with proper samples), order delivery from smith, transfer to order location, delivery to customer, can be atomized. Delivery weight will be taken from smith receipt. Stones, diamonds can be issued to smith for particular job multiple times.
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Maintain order delivery stock.
Maintenance of order delivery stock is done order number wise. Summery of daily order transactions is provided with opening and closing order delivery stock. These transactions includes order stock inwards like selected on counter items, booked items, order inward of ready for delivery and order stock outward like order item delivery to customer, cancellation of order item
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Display order status. (Can be provided on your web site.)
Displays order status with hot key, by order number or by customer name. Status display includes all transaction of advance /metal received / returned. It displays items wise status of whether item is given for work or in stock or delivered. Document level drill down is available. If customer is member of saving scheme; details of that are also available. This status can be made available on your website with proper safety arrangements.
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Order to be delivered today and other order related reports.
Order to be delivered report can be used to remind, smith about urgent pending orders. Reporting on pending orders, booked orders, order sales, reports on order delivery stock and its transactions are available.
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