Customer Relationship
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Customer details with name, address.
Provision to take customer details like name, address, phone no., mobile no. E-mail id. This details can be added with your own fields like date of birth, occupation…. so on (if you needed.)
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Customer group wise analysis.
Customers can be grouped for finding out sales patterns. Group wise customer sales analysis gives vital information, which helps in marketing strategy.
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Mailing / SMS facility.
Customer database can be exported to mailing list software provided. This mailing list software allows printing mailing list based on criteria specified.
Customer data can be exported to excel and can be used for bulk SMS.
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VIP customers / General mailing list / mailing label printing.
Separate mailing software is provided to feed general contacts, VIP person’s database. Appropriate grouping can be done. Mailing list can be printed on mailing sticker stationery. Sticker size is settable depending upon stationery available. Record can be maintained of mailing done to particular contact or any other correspondences done to particular contact.
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Birthday / anniversary reminders reporting.
Mailing list software gives reminder report for birthdays and anniversary days. You can generate mailing list stickers for it.
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Sales analysis of customer group wise, address, area, city wise, weight wise, item wise. (Know Customer Preferences!)
Knowing customer preferences gives advantage while formulating marketing strategy. Software give sales analysis based on criteria specified. You can use AND - OR operations even in address, customer name fields. This can be drill down up to sales bill. These criteria’s can be like Daily Sales bill amount and count of all customers having address field contains ‘College road’, city contains ‘ Nashik’, item is ‘Ring’ more than 10 gm Wt.
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Buying reason wise sales report.
Buying reason like for gift, for investment can be entered while preparing sales bill with hot key. Report is available which gives idea about % wise buying reasons of customers.
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Customer wise previous transactions.
All previous transactions of one customer can be displayed along with actual document view.
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Feedback from customer and its analysis.
Feedback from customers can be collected through multi choice questionnaire. Structure of questionnaire is settable. Software will report summary of feedback given by customer.
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